Mayflower Compact Poultry and Produce Company
November 2012 Newsletter
Team members,
The Mayflower Compact executive staff wishes you a safe and responsible Thanksgiving Day event. Regrettably, current economic conditions prevent the company from continuing the practice of issuing $10 discount vouchers on selected Mayflower products. Also, holiday pay has been eliminated.
However, the holiday season provides the opportunity to increase sales and market share in the poultry and produce market. Following are updated corporate guidelines to make the season profitable, both professionally and personally.
Customer Interaction: With a diverse customer base patronizing Mayflower stores and kiosks, team members must not acknowledge the customer’s ethic, cultural and socio-economic background. Attempting to do otherwise may give the appearance of racial or economic profiling. Best practice: treat everyone as a white, middle-aged male.
As such, customers must be greeted in the following manner when entering a Mayflower location: “Hello, welcome to Mayflower Compact Poultry and Produce Company.” Upon leaving, the team member must say, “Goodbye, I hope you had an enjoyable experience at the Mayflower Compact Poultry and Produce Company.” The word “hi” may be substituted for “hello” and “bye” for “goodbye.” Make these substitutions sparingly.
Insurance Waiver: For the third in a row, our health insurer has sought to implement a “Thanksgiving Day Event surcharge.” The insurer cites statistics and anecdotal evidence stating Thanksgiving Day event participants boost food intake four-fold, increasing chances of diabetes, heart disease, obesity, stroke and narcolepsy.
To avoid additional premiums, Mayflower has agreed to weigh team members the day prior to and after the Thanksgiving Day event with blood tests also administered to track potential health risks. Team members showing a significant negative health impact will be offered nutritional counseling. Failure to attend these sessions may result in higher insurance participation costs for non-compliant team members.
Safety: Here are a few tips to make your Thanksgiving Day event safe and enjoyable.
*Know your safety zone: When selecting a turkey (other meat or vegetarian product), bend your knees, grasp the item firmly with both hands, keep it at chest level and lift the item from the food storage area. Place the item carefully in your cart. To do this, bend your knees so you and the item are eye level with the top of shopping cart, move your arms outward using a steady, slow motion and then stand slightly upright and deposit the item accordingly. The cart should be 6 to 12 inches from your purchase position.
*Knifes, forks … and spoons can cause injury. This is especially true when others are nearby. A manual covering proper utensil management is available. Ask your HR representative for a copy.
*Proper poultry preparation is key to a safe Thanksgiving Day event. Visit http://www.youtube.com/watch?v=DsSfsHt0wjs&feature=related for details. Remember, salmonella is a serious health risk, which can lead to illness and death. A sick or dead team member affects the company’s fiscal position.
Please eat sensibly and conduct yourself in a safe, responsible manner.
Sincerely,
The Mayflower Compact Poultry and Produce Company executive staff
November 2012 Newsletter
Team members,
The Mayflower Compact executive staff wishes you a safe and responsible Thanksgiving Day event. Regrettably, current economic conditions prevent the company from continuing the practice of issuing $10 discount vouchers on selected Mayflower products. Also, holiday pay has been eliminated.
However, the holiday season provides the opportunity to increase sales and market share in the poultry and produce market. Following are updated corporate guidelines to make the season profitable, both professionally and personally.
Customer Interaction: With a diverse customer base patronizing Mayflower stores and kiosks, team members must not acknowledge the customer’s ethic, cultural and socio-economic background. Attempting to do otherwise may give the appearance of racial or economic profiling. Best practice: treat everyone as a white, middle-aged male.
As such, customers must be greeted in the following manner when entering a Mayflower location: “Hello, welcome to Mayflower Compact Poultry and Produce Company.” Upon leaving, the team member must say, “Goodbye, I hope you had an enjoyable experience at the Mayflower Compact Poultry and Produce Company.” The word “hi” may be substituted for “hello” and “bye” for “goodbye.” Make these substitutions sparingly.
Insurance Waiver: For the third in a row, our health insurer has sought to implement a “Thanksgiving Day Event surcharge.” The insurer cites statistics and anecdotal evidence stating Thanksgiving Day event participants boost food intake four-fold, increasing chances of diabetes, heart disease, obesity, stroke and narcolepsy.
To avoid additional premiums, Mayflower has agreed to weigh team members the day prior to and after the Thanksgiving Day event with blood tests also administered to track potential health risks. Team members showing a significant negative health impact will be offered nutritional counseling. Failure to attend these sessions may result in higher insurance participation costs for non-compliant team members.
Safety: Here are a few tips to make your Thanksgiving Day event safe and enjoyable.
*Know your safety zone: When selecting a turkey (other meat or vegetarian product), bend your knees, grasp the item firmly with both hands, keep it at chest level and lift the item from the food storage area. Place the item carefully in your cart. To do this, bend your knees so you and the item are eye level with the top of shopping cart, move your arms outward using a steady, slow motion and then stand slightly upright and deposit the item accordingly. The cart should be 6 to 12 inches from your purchase position.
*Knifes, forks … and spoons can cause injury. This is especially true when others are nearby. A manual covering proper utensil management is available. Ask your HR representative for a copy.
*Proper poultry preparation is key to a safe Thanksgiving Day event. Visit http://www.youtube.com/watch?v=DsSfsHt0wjs&feature=related for details. Remember, salmonella is a serious health risk, which can lead to illness and death. A sick or dead team member affects the company’s fiscal position.
Please eat sensibly and conduct yourself in a safe, responsible manner.
Sincerely,
The Mayflower Compact Poultry and Produce Company executive staff
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